FREQUENTLY ASKED QUESTIONS

HOW MUCH TIME DOES IT TAKE FOR AN ORDER TO ARRIVE?

Usually it takes 1-3 business days in all major cities of India, for Tier II/Tier III towns it takes 3-5 business days, for rest of the India it usually takes 7-10 business days.

MY ORDER HAS FAILED BUT MY MONEY HAS BEEN DEBITED FROM MY ACCOUNT. NOW WHAT SHOULD I DO?

Please e-mail us on help.jaipurshopper@gmail.com with your purchased order number And transaction proof. We will immediately process the order so that you get your product as soon as possible.

HOW CAN I TRACK MY ORDER STATUS?

You will receive the message regarding your shipment details and tracking id will be provided along with the tracking URL of the courier service

HOW CAN I CANCEL OR CHANGE MY ORDER?

Just drop an whats App message to +919785400089 with reference number of your purchase order. In case we have not shipped it yet, we will cancel your order, else you will have to send it back to us and we will offer you a refund or exchange.

DO YOU ACCEPTS RETURNS?

Yes, we have a 3 days ( from the date of delivery ) returns policy on all products. For details please go through the refund policy here: CLICK HERE

I HAVE PAID VIA CASH ON DELIVERY/NET BANKING/CREDIT CARD, HOW WILL I GET REFUND?

We shall be refunding money back into the same account via which you had paid for your purchase on our Website or we shall be contacting you and give you your money in Your PayTm Wallet.